University Application

I would uniform to explain active carry engender. From 2005 to 2007, I serveed as a help desk technician for a high discipline affiliated to Korea University in Korea. I kept up(p) roughly 400 desktops and bide skilful works including backup, error corrections of desktops and printers, and unskilled users mistakes. I formatted and installed Windows OS and replaced main-boards condenser, VGA, RAM, HDD, local area network card, and ODD. I installed a LAN line for new class rooms to be internet accessible. In 2008, as a outline operator I worked for one of the biggest securities companies in Korea.I utiliseed a daily batch job involved col and closing a stock market, processing deals in stocks, ERP, marketing and unanimous stock task with Solaris UNIX. I was involved in discussion on a modification of a batch job scheduling and maintained a batch job by documenting on a schedule manual record and analyzing the dependency while recording the elapsed time. The following job that I worked for one of the biggest telecommunication companies in Korea, where I discussed about annual operational plan and held the responsibility of including DB running on AIX UNIX and CTI, IVR and recording servers running on Windows 2000.I did first-level troubleshooting and informed a mortal in charge of a server when the issues arose. I continued to work as a technical support specialist for orchard apple tree in 2011 in Singapore. I exitd front line support via live web-chat and telecommunicate for Apple Care certified technicians. I drew on technical information from groups such as Apple care engineering, service information and documentation with a predominant focus on assisting field technicians with the secure of Apple Products.I identified potential engineering issues and trends in escalations by on-going analysis and tracking of escalations, and analysis of reports. Currently I am running(a) for Seagate as a technical support specialist. I answer to inward cu stomer inquiry calls and emails for individual and business Seagate hard drive customers. I work cross-functionally to resolve complex issues in Windows and MacOS environments. One day, I participated in a project in somaing a team website to implement integrated trouble shooting.It became a great internal knowledge bum for our team. It is also very helpful as all articles written by hands on experience for specific issues. After designing the project, I view as trained team members for trouble shooting steps for Apple products, and it was a good opportunity for me to utilize my previous working experience at Apple. I am quite interested in UNIX arranging administration and database. I want to be a computer lore professional who delivers environment friendly, convenient and secure life to the world.Special achievements I have made is that I was promoted to be an advanced network product support team member in Feb 2013. I was Chosen as a top 10 agent of all agents around the wor ld in 2011. My personal aim is to know essential computer knowledge to unload down the foundation. Furthermore, I wish to learn the computer and its related handle in depth. Actually, that was my hope when I was working as a system operator in a big data center. This was because I ran thrum scripts daily but sometimes I did not fully excavate how it works.I monitored SQL queries yet sometimes I had difficulty to understand it. I would like to build my career at business computer related. However, the requirements I utilise were asking a degree in computer science. In addition, I hope to discover a potential and interesting area in computer filed through BCS. I would like to study with Adelaide University as they provide high quality teaching. I believe after graduation of this degree, I will be highly skilled and adaptable with the ability to design computer-based solutions to the problems of information management and processing.